Hi, I'm Tate Dato
Senior Technical Support Engineer & Web Developer
Technical professional with hands-on experience in software quality assurance, technical support, and web development. Strong communicator skilled in troubleshooting, process improvement, and collaboration.
About Me
I'm a Senior Technical Support Engineer at Entrata with a strong background in software quality assurance and web development. I specialize in troubleshooting SaaS property management systems and collaborating with cross-functional teams to improve product reliability.
With experience in Java, JavaScript, Python, SQL, and modern web technologies, I bridge the gap between technical support and development. I'm passionate about process improvement, customer satisfaction, and building solutions that enhance user experiences.
Tate Dato
Senior Technical Support Engineer
🏢 Entrata (2024 – Present)
🎓 BS Information Technology - ASU
💼 Open to New Opportunities
Professional Experience
Senior Technical Support Engineer
Entrata
Delivered advanced troubleshooting and client support for SaaS property management systems. Resolved most customer issues on first contact and improved documentation for recurring cases.
- •Resolved complex technical issues for enterprise clients
- •Collaborated with QA and product teams to streamline issue tracking
- •Enhanced system reliability through proactive problem identification
Quality Assurance Analyst
Teleperformance
Executed manual and regression testing to verify software quality and stability. Partnered with developers to identify, log, and resolve software issues quickly.
- •Improved QA workflows that increased testing accuracy
- •Enhanced team efficiency through process optimization
- •Identified and resolved critical software bugs
Featured Work
A collection of my professional experience and technical projects
Simple Calculator
Web AppClean calculator application with basic arithmetic operations, percentage calculations, and keyboard support. Features modern UI design and error handling.
To-Do List Manager
ProductivityFunctional task management app with add, edit, delete, and mark complete features. Includes local storage persistence, priority levels, and responsive design.
Random Quote Generator
Web AppInspirational quote generator with smooth transitions and clean typography. Features Twitter sharing functionality and modern design.
Password Generator
Security ToolSecure password generator with customizable length, character types, and strength indicators. Features copy functionality and security best practices.
Color Palette Generator
Design ToolInteractive color palette generator that creates harmonious color schemes. Features copy-to-clipboard functionality and multiple generation modes.
Memory Card Game
GameInteractive memory matching game with multiple difficulty levels, score tracking, and smooth animations. Features emoji cards and best score persistence.
Let's Work Together
I'm always interested in new opportunities and exciting projects. Let's discuss how we can collaborate!